[SOLVED] Sims 4 Game Crash with Reshade
- CheeseKate
- Topic Author
I just updated to a clean install of Windows 10 and, of course, everything breaks. The Sims 4 is the first game I'm trying to get working in Windows 10 and I'm having so much trouble getting it to work with Reshade + SweetFX when it worked perfectly in Windows 7. I get the welcome text for Reshade when I start the game up but then it's almost an immediate crash to desktop. I exceed all the game's requirements by quite a bit so I know it isn't a hardware issue. Here is what my log says:
28/08/2015 04:25:43:997 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\d3d8.dll" ...
28/08/2015 04:25:43:997 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:997 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\d3d9.dll" ...
28/08/2015 04:25:43:997 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:997 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\d3d10.dll" ...
28/08/2015 04:25:43:997 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:997 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\d3d10_1.dll" ...
28/08/2015 04:25:43:997 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:997 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\d3d11.dll" ...
28/08/2015 04:25:43:997 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:997 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\dxgi.dll" ...
28/08/2015 04:25:43:998 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:998 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\opengl32.dll" ...
28/08/2015 04:25:43:998 [05696] | INFO | > Delayed.
28/08/2015 04:25:43:998 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\user32.dll" ...
28/08/2015 04:25:43:998 [05696] | INFO | > Libraries loaded.
28/08/2015 04:25:44:009 [05696] | INFO | > Found 5 match(es). Installing ...
28/08/2015 04:25:44:045 [05696] | INFO | > Installed 5 hook(s).
28/08/2015 04:25:44:045 [05696] | INFO | Registering hooks for "C:\WINDOWS\system32\ws2_32.dll" ...
28/08/2015 04:25:44:046 [05696] | INFO | > Delayed.
28/08/2015 04:25:44:046 [05696] | INFO | Initialized.
28/08/2015 04:25:44:054 [05696] | INFO | Installing delayed hooks for "C:\WINDOWS\system32\ws2_32.dll" (Just loaded via 'LoadLibraryA("WS2_32.dll")') ...
28/08/2015 04:25:44:056 [05696] | INFO | > Found 8 match(es). Installing ...
28/08/2015 04:25:44:115 [05696] | INFO | > Installed 8 hook(s).
28/08/2015 04:25:44:419 [05696] | INFO | Installing delayed hooks for "C:\WINDOWS\system32\opengl32.dll" (Just loaded via 'LoadLibraryA("glu32.dll")') ...
28/08/2015 04:25:44:423 [05696] | INFO | > Found 360 match(es). Installing ...
28/08/2015 04:25:47:007 [05696] | INFO | > Installed 360 hook(s).
28/08/2015 04:25:47:011 [07248] | INFO | Installing delayed hooks for "C:\WINDOWS\system32\d3d9.dll" ...
28/08/2015 04:25:47:011 [07248] | INFO | > Found 9 match(es). Installing ...
28/08/2015 04:25:47:011 [07248] | INFO | > Installed 9 hook(s).
28/08/2015 04:25:47:541 [05696] | INFO | Redirecting 'RegisterClassW(0019EF00)' ...
28/08/2015 04:25:47:541 [05696] | INFO | > Adding 'CS_OWNDC' window class style flag to 'Canvas-046C87A8'.
28/08/2015 04:25:47:549 [05696] | INFO | Redirecting 'Direct3DCreate9(32)' ...
28/08/2015 04:25:47:576 [05696] | INFO | Redirecting 'Direct3DCreate9Ex(32, 0019E35C)' ...
28/08/2015 04:25:47:579 [05696] | INFO | Installing delayed hooks for "C:\WINDOWS\system32\dxgi.dll" (Just loaded via 'LoadLibraryW("dxgi.dll")') ...
28/08/2015 04:25:47:579 [05696] | INFO | > Found 7 match(es). Installing ...
28/08/2015 04:25:47:629 [05696] | ERROR | Failed to install hook for '0x6C274690' with status code 3.
28/08/2015 04:25:47:629 [05696] | INFO | > Installed 6 hook(s).
28/08/2015 04:25:47:629 [05696] | INFO | Redirecting 'CreateDXGIFactory({7B7166EC-21C7-44AE-B21A-C9AE321AE369}, 0019E358)' ...
28/08/2015 04:25:47:651 [05696] | INFO | Redirecting 'IDirect3D9::CreateDevice(01870160, 0, 1, 00050748, 0x40, 053D6040, 051969C8)' ...
28/08/2015 04:25:47:666 [05696] | INFO | Recreated effect environment on runtime 10C2D4C8.
28/08/2015 04:25:47:666 [05696] | INFO | Redirecting 'IDirect3DDevice9::CreateAdditionalSwapChain(10B9C078, 0019E8E8, 051969CC)' ...
28/08/2015 04:25:47:668 [05696] | INFO | Recreated effect environment on runtime 10D03BF0.
28/08/2015 04:25:47:681 [05696] | INFO | Loading effect from "H:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\ReShade.fx" ...
Here is what I have done to try and fix the issue already (mostly by suggestions on this forum):
- I was originally trying to install the Reshade + SweetFX 2.0 standalone package. So then I tried the Reshade framework package.
- Tried using the ENBInjector without success
- Updating my Visual Redistributes (got 2010, 2012, and 2013 and made sure I had 32-bit and 64-bit)
- Ran Windows Update and made sure I had no outstanding updates
- Searched high and low for any overlays that I may be overlooking but I had disabled Origin In-Game, don't even have Steam running again yet, and haven't installed any other overlay programs like AfterBurner, Nvidia Inspector, etc. Out of sheer desperation, I uninstalled GeForce Experience, but no success.
- Tried renaming d3d9.dll to dxgi.dll
- Made sure I am running everything in administrator mode
Any assistance anyone can give me would be greatly, greatly appreciated. I know Sims 4 isn't as amazing as Skyrim or many of the other games mentioned on this forum (I do have an amazingly modded out Skyrim back-up to restore thanks to the help of shader tools like this and ENB, thank you so much ) but I do love creating houses and the game just seems so dull without it.
Please Log in or Create an account to join the conversation.
- CheeseKate
- Topic Author
In any case, I wanted to be sure I posted the solution in case anyone else finds themself in a similar position with another game.
Please Log in or Create an account to join the conversation.
- crosire
Please Log in or Create an account to join the conversation.
- CheeseKate
- Topic Author
I was hesitant about this solution, too, so much so that I opted for several hours of TV watching over actually seeing if it worked even after installing the runtime. I was like, this is never going to work, I should have all the components I need if I have DirectX 12. But worked like there was never even an issue to begin with when I booted it up after installing the runtime. Go figure.
I should have known that a Windows install with no issues that took under an hour would result in an issue somewhere else. Nothing is supposed to be that easy.
Please Log in or Create an account to join the conversation.
- meninomiel
CheeseKate wrote: Just wanted to post an update that I finally fixed the issue. I ended up downloading this DirectX End-User Runtime Web Installer thing from Microsoft ( link here ) and got both SweetFX 1.5 and Reshade 0.19.2 + SweetFX 2.0 working with the Sims 4. So I guess Windows 10 installed DirectX 12 without installing components for previous versions of DirectX? I would have thought all the Windows updates and whatnot would have fixed that and they would have filled in the gaps there but I guess not.
In any case, I wanted to be sure I posted the solution in case anyone else finds themself in a similar position with another game.
This not work for me. Still have same problem. I'm using W10 with dx12. Any tool to update or install directX return same message "You already have the new version"
Please Log in or Create an account to join the conversation.