My friend installed Reshade exactly like how I did but it doesnt work for them

Can someone help make sense of this? ive been trying to get reshade working for a friend on final fantasy 14, they have installed it the exact way i did, i even reinstalled my reshade just to be sure but when my friend launches the game the compiling shaders loading bar doesnt show up at all and neither does anything happen when my friend presses the open reshade menu button so overlay doesnt work either. here is the Log file:
 15:21:14:656 [38908] | INFO | Initializing crosire's ReShade version '6.3.3.1921' (64-bit) loaded from '\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\game\dxgi.dll' into '\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\game\ffxiv_dx11.exe' (0x6F24790F) ...
15:21:14:658 [38908] | INFO | Registering hooks for 'user32.dll' ...
15:21:14:659 [38908] | INFO | > Libraries loaded.
15:21:14:659 [38908] | INFO | > Found 14 match(es). Installing ...
15:21:14:712 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\dinput.dll' ...
15:21:14:736 [38908] | INFO | > Delayed.
15:21:14:737 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\d2d1.dll' ...
15:21:14:739 [38908] | INFO | > Delayed.
15:21:14:749 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\d3d9.dll' ...
15:21:14:749 [38908] | INFO | > Libraries loaded.
15:21:14:751 [38908] | INFO | > Found 11 match(es). Installing ...
15:21:14:802 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\d3d10.dll' ...
15:21:14:806 [38908] | INFO | > Delayed.
15:21:14:806 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\d3d10_1.dll' ...
15:21:14:809 [38908] | INFO | > Delayed.
15:21:14:810 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\d3d11.dll' ...
15:21:14:810 [38908] | INFO | > Libraries loaded.
15:21:14:811 [38908] | INFO | > Found 3 match(es). Installing ...
15:21:14:864 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\d3d12.dll' ...
15:21:14:867 [38908] | INFO | > Delayed.
15:21:14:868 [38908] | INFO | Registering hooks for 'C:\WINDOWS\system32\dxgi.dll' ...
15:21:14:868 [38908] | INFO | > Delayed until first call to an exported function.
15:21:14:869 [38908] | INFO | Registering hooks for 'vrclient_x64.dll' ...
15:21:14:870 [38908] | INFO | > Delayed.
15:21:14:871 [38908] | INFO | Initialized.
15:21:14:913 [38908] | INFO | Redirecting RegisterClassExA(lpWndClassEx = 000000B01CCFF630 { "FFXIVGAME", style = 0x3 }) ...
15:21:14:914 [38908] | INFO | > Adding 'CS_OWNDC' window class style flag to "FFXIVGAME".
15:21:22:700 [38908] | INFO | Exiting ...
15:21:22:701 [38908] | INFO | Uninstalling 28 hook(s) ...
15:21:23:776 [38908] | INFO | Finished exiting.