[SOLVED] Phantasy Star Online 2 (Classic/Base) crashed since Reshade 5.0

  • nagatoyuki
  • Topic Author
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2 years 9 months ago - 2 years 9 months ago #1 by nagatoyuki Phantasy Star Online 2 (Classic/Base) crashed since Reshade 5.0 was created by nagatoyuki
From the reply here:
reshade.me/releases/8444-5-5#44789

Just a heads-up for after the holidays, but it seems that Phantasy Star Online 2 has issues with any 5.x build (addon-enabled and not) for most users, from 5.0 all the way up to 5.5.2.

Some useful information I've gathered so far:
  • The crashes occur under all ReShade 5 builds from 5.0.0 to 5.5.2, addon enabled and not.
  • The crashes do not occur under ReShade 4.9.1.
  • Adjusting the library which is wrapped does not prevent the crashes (dxgi.dll, d3d11.dll, dinput8.dll).
  • The crashes occur even without any shader or texture paths defined (and thus loaded).
  • The crashes occur only when logging into Phantasy Star Online 2, not Phantasy Star Online 2 New Genesis. Note that the two share a game engine/client, and which you log into is determined on character selection or from in-game teleporter pylons. Completing the tutorial for New Genesis is required to access old PSO 2 which has the crashing issue.
  • The crashes occur on all versions of the game, Japan, Global (Windows Store), and Global (Steam).
  • The crashes occur independent of GPU manufacturer, individual GPU model, and driver version.
  • The only users not crashing appear to be on Windows 11, but it seems to be only a small subset of Windows 11 users that do not crash.

I checked the log (last few lines) from Reshade 4.9.1 which does not has this bug:
18:11:25:751 [19384] | INFO  | Redirecting RegisterClassExW(lpWndClassEx = 0000007DA2F2EDD0 { PHANTASY STAR ONLINE 2 NEW GENESIS }) ...
18:11:25:751 [19384] | INFO  | > Adding 'CS_OWNDC' window class style flag to 'PHANTASY STAR ONLINE 2 NEW GENESIS'.
18:11:25:815 [19384] | INFO  | Redirecting CreateDXGIFactory1(riid = {770AAE78-F26F-4DBA-A829-253C83D1B387}, ppFactory = 0000007DA2F2AD00) ...
18:11:25:817 [19384] | INFO  | Installing export hooks for "C:\WINDOWS\system32\dxgi.dll" ...
18:11:25:817 [19384] | INFO  | > Found 5 match(es). Installing ...
18:11:25:835 [19384] | INFO  | Redirecting D3D11CreateDeviceAndSwapChain(pAdapter = 0000000000000000, DriverType = 1, Software = 0000000000000000, Flags = 0, pFeatureLevels = 0000007DA2F2E840, FeatureLevels = 2, SDKVersion = 7, pSwapChainDesc = 0000007DA2F2AD60, ppSwapChain = 00000185D04B4A20, ppDevice = 0000007DA2F2AD10, pFeatureLevel = 00000185D04B4BB0, ppImmediateContext = 0000007DA2F2ACF8) ...
18:11:25:835 [19384] | INFO  | Redirecting CreateDXGIFactory2(Flags = 0x80000000, riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 0000007DA2F2A558) ...
18:11:25:916 [03912] | WARN  | Ignoring LoadLibrary("api-ms-win-appmodel-runtime-l1-1-2") call to avoid possible deadlock.
18:11:25:916 [20416] | WARN  | Ignoring LoadLibrary("api-ms-win-appmodel-runtime-l1-1-2") call to avoid possible deadlock.
18:11:25:916 [22204] | WARN  | Ignoring LoadLibrary("api-ms-win-appmodel-runtime-l1-1-2") call to avoid possible deadlock.
18:11:25:916 [02180] | WARN  | Ignoring LoadLibrary("api-ms-win-appmodel-runtime-l1-1-2") call to avoid possible deadlock.
18:11:25:916 [09284] | WARN  | Ignoring LoadLibrary("api-ms-win-appmodel-runtime-l1-1-2") call to avoid possible deadlock.
18:11:25:923 [19384] | INFO  | > Using feature level 0xb100.
18:11:25:923 [19384] | INFO  | > Calling IDXGIFactory::CreateSwapChain:
18:11:25:924 [19384] | INFO  | Redirecting IDXGIFactory::CreateSwapChain(this = 00000185D521A010, pDevice = 00000185D5406C80, pDesc = 0000007DA2F2AD60, ppSwapChain = 00000185D04B4A20) ...
18:11:25:924 [19384] | INFO  | > Dumping swap chain description:
18:11:25:924 [19384] | INFO  |   +-----------------------------------------+-----------------------------------------+
18:11:25:924 [19384] | INFO  |   | Parameter                               | Value                                   |
18:11:25:924 [19384] | INFO  |   +-----------------------------------------+-----------------------------------------+
18:11:25:924 [19384] | INFO  |   | Width                                   | 1920                                    |
18:11:25:924 [19384] | INFO  |   | Height                                  | 1080                                    |
18:11:25:925 [19384] | INFO  |   | RefreshRate                             | 60                  1                   |
18:11:25:925 [19384] | INFO  |   | Format                                  | DXGI_FORMAT_R8G8B8A8_UNORM              |
18:11:25:925 [19384] | INFO  |   | ScanlineOrdering                        | 0                                       |
18:11:25:925 [19384] | INFO  |   | Scaling                                 | 0                                       |
18:11:25:925 [19384] | INFO  |   | SampleCount                             | 1                                       |
18:11:25:925 [19384] | INFO  |   | SampleQuality                           | 0                                       |
18:11:25:925 [19384] | INFO  |   | BufferUsage                             | 0x20                                    |
18:11:25:925 [19384] | INFO  |   | BufferCount                             | 3                                       |
18:11:25:925 [19384] | INFO  |   | OutputWindow                            | 0000000000230B1C                        |
18:11:25:925 [19384] | INFO  |   | Windowed                                | TRUE                                    |
18:11:25:925 [19384] | INFO  |   | SwapEffect                              | 4                                       |
18:11:25:925 [19384] | INFO  |   | Flags                                   | 0x2                                     |
18:11:25:925 [19384] | INFO  |   +-----------------------------------------+-----------------------------------------+
18:11:26:078 [19384] | INFO  | Running on NVIDIA GeForce RTX 2060 SUPER
18:11:26:079 [19384] | INFO  | Recreated runtime environment on runtime 00000185D55A08E0.
18:11:26:089 [19384] | INFO  | Loading image files for textures ...
18:11:26:627 [22516] | WARN  | Ignoring LoadLibrary("msasn1.dll") call to avoid possible deadlock.
18:11:26:628 [22516] | WARN  | Ignoring LoadLibrary("cryptnet.dll") call to avoid possible deadlock.
18:11:27:851 [19384] | INFO  | Installing delayed hooks for "C:\WINDOWS\system32\d3d12.dll" (Just loaded via LoadLibrary("api-ms-win-core-synch-l1-2-0")) ...
18:11:27:851 [19384] | INFO  | > Found 7 match(es). Installing ...
18:11:58:174 [19384] | INFO  | Redirecting IDXGISwapChain::SetFullscreenState(this = 00000185D36241E0, Fullscreen = FALSE, pTarget = 0000000000000000) ...
18:11:58:201 [19384] | INFO  | Destroyed runtime environment on runtime 00000185D55A08E0.
18:11:58:447 [19384] | WARN  | Reference count for ID3D11DeviceContext1 object 00000185D53875E0 is inconsistent.
18:11:59:905 [19384] | INFO  | Redirecting CreateDXGIFactory1(riid = {770AAE78-F26F-4DBA-A829-253C83D1B387}, ppFactory = 0000007DA2F2ABF0) ...
18:11:59:907 [19384] | INFO  | Redirecting D3D11CreateDeviceAndSwapChain(pAdapter = 0000000000000000, DriverType = 1, Software = 0000000000000000, Flags = 0, pFeatureLevels = 0000007DA2F2E730, FeatureLevels = 2, SDKVersion = 7, pSwapChainDesc = 0000007DA2F2AC50, ppSwapChain = 000001858756D9C0, ppDevice = 0000007DA2F2AC00, pFeatureLevel = 000001858756DB50, ppImmediateContext = 0000007DA2F2ABE8) ...
18:11:59:907 [19384] | INFO  | Redirecting CreateDXGIFactory2(Flags = 0x80000000, riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 0000007DA2F2A448) ...
18:11:59:944 [19384] | INFO  | > Using feature level 0xb100.
18:11:59:945 [19384] | INFO  | > Calling IDXGIFactory::CreateSwapChain:
18:11:59:945 [19384] | INFO  | Redirecting IDXGIFactory::CreateSwapChain(this = 000001861950F000, pDevice = 00000185D525D3F0, pDesc = 0000007DA2F2AC50, ppSwapChain = 000001858756D9C0) ...
18:11:59:945 [19384] | INFO  | > Dumping swap chain description:
18:11:59:945 [19384] | INFO  |   +-----------------------------------------+-----------------------------------------+
18:11:59:945 [19384] | INFO  |   | Parameter                               | Value                                   |
18:11:59:945 [19384] | INFO  |   +-----------------------------------------+-----------------------------------------+
18:11:59:945 [19384] | INFO  |   | Width                                   | 1920                                    |
18:11:59:945 [19384] | INFO  |   | Height                                  | 1080                                    |
18:11:59:945 [19384] | INFO  |   | RefreshRate                             | 60                  1                   |
18:11:59:946 [19384] | INFO  |   | Format                                  | DXGI_FORMAT_R8G8B8A8_UNORM              |
18:11:59:946 [19384] | INFO  |   | ScanlineOrdering                        | 0                                       |
18:11:59:946 [19384] | INFO  |   | Scaling                                 | 0                                       |
18:11:59:946 [19384] | INFO  |   | SampleCount                             | 1                                       |
18:11:59:946 [19384] | INFO  |   | SampleQuality                           | 0                                       |
18:11:59:946 [19384] | INFO  |   | BufferUsage                             | 0x20                                    |
18:11:59:946 [19384] | INFO  |   | BufferCount                             | 3                                       |
18:11:59:946 [19384] | INFO  |   | OutputWindow                            | 0000000000230B1C                        |
18:11:59:946 [19384] | INFO  |   | Windowed                                | TRUE                                    |
18:11:59:946 [19384] | INFO  |   | SwapEffect                              | 4                                       |
18:11:59:946 [19384] | INFO  |   | Flags                                   | 0x2                                     |
18:11:59:946 [19384] | INFO  |   +-----------------------------------------+-----------------------------------------+
18:12:00:080 [19384] | INFO  | Running on NVIDIA GeForce RTX 2060 SUPER
18:12:00:081 [19384] | INFO  | Recreated runtime environment on runtime 00000185AA6DE020.
18:12:00:090 [19384] | INFO  | Loading image files for textures ...



and the log after 5.0.0 before clash there are just few lines:
12:38:31:492 [22028] | INFO  | Redirecting RegisterClassExW(lpWndClassEx = 000000C650EFF480 { "PHANTASY STAR ONLINE 2 NEW GENESIS", style = 0 }) ...
12:38:31:492 [22028] | INFO  | > Adding 'CS_OWNDC' window class style flag to "PHANTASY STAR ONLINE 2 NEW GENESIS".
12:38:31:531 [22028] | INFO  | Redirecting CreateDXGIFactory1(riid = {770AAE78-F26F-4DBA-A829-253C83D1B387}, ppFactory = 000000C650EFB3B0) ...
12:38:31:534 [22028] | INFO  | Installing export hooks for "C:\WINDOWS\system32\dxgi.dll" ...
12:38:31:535 [22028] | INFO  | > Found 5 match(es). Installing ...
12:38:31:550 [22028] | INFO  | Redirecting D3D11CreateDeviceAndSwapChain(pAdapter = 0000000000000000, DriverType = 1, Software = 0000000000000000, Flags = 0, pFeatureLevels = 000000C650EFEEF0, FeatureLevels = 2, SDKVersion = 7, pSwapChainDesc = 000000C650EFB410, ppSwapChain = 0000028058A94A20, ppDevice = 000000C650EFB3C0, pFeatureLevel = 0000028058A94BB0, ppImmediateContext = 000000C650EFB3A8) ...
12:38:31:551 [22028] | INFO  | Redirecting CreateDXGIFactory2(Flags = 0x80000000, riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 000000C650EFAB38) ...
12:38:31:621 [22028] | INFO  | Using feature level 0xb100.
12:38:31:621 [22028] | INFO  | Searching for add-ons (*.addon) in "D:\PHANTASYSTARONLINE2\pso2_bin\.\gshade-addons" ...
12:38:31:621 [22028] | INFO  | Calling IDXGIFactory::CreateSwapChain:
12:38:31:622 [22028] | INFO  | Redirecting IDXGIFactory::CreateSwapChain(this = 000002805BA53BB0, pDevice = 000002805DE2F4C8, pDesc = 000000C650EFB410, ppSwapChain = 0000028058A94A20) ...
12:38:31:622 [22028] | INFO  | > Dumping swap chain description:
12:38:31:622 [22028] | INFO  |   +-----------------------------------------+-----------------------------------------+
12:38:31:622 [22028] | INFO  |   | Parameter                               | Value                                   |
12:38:31:622 [22028] | INFO  |   +-----------------------------------------+-----------------------------------------+
12:38:31:622 [22028] | INFO  |   | Width                                   | 1920                                    |
12:38:31:622 [22028] | INFO  |   | Height                                  | 1080                                    |
12:38:31:622 [22028] | INFO  |   | RefreshRate                             | 60                  1                   |
12:38:31:622 [22028] | INFO  |   | Format                                  | DXGI_FORMAT_R8G8B8A8_UNORM              |
12:38:31:622 [22028] | INFO  |   | ScanlineOrdering                        | 0                                       |
12:38:31:622 [22028] | INFO  |   | Scaling                                 | 0                                       |
12:38:31:622 [22028] | INFO  |   | SampleCount                             | 1                                       |
12:38:31:622 [22028] | INFO  |   | SampleQuality                           | 0                                       |
12:38:31:622 [22028] | INFO  |   | BufferUsage                             | 0x20                                    |
12:38:31:622 [22028] | INFO  |   | BufferCount                             | 3                                       |
12:38:31:622 [22028] | INFO  |   | OutputWindow                            | 0000000000050A26                        |
12:38:31:622 [22028] | INFO  |   | Windowed                                | TRUE                                    |
12:38:31:622 [22028] | INFO  |   | SwapEffect                              | 4                                       |
12:38:31:622 [22028] | INFO  |   | Flags                                   | 0x2                                     |
12:38:31:624 [22028] | INFO  |   +-----------------------------------------+-----------------------------------------+
12:38:32:028 [22028] | INFO  | Running on NVIDIA GeForce RTX 2060 SUPER.
12:38:33:647 [22028] | INFO  | Installing delayed hooks for "C:\WINDOWS\system32\d3d12.dll" (Just loaded via LoadLibrary("C:\Windows\System32\d3d12.dll")) ...
12:38:33:647 [22028] | INFO  | > Found 8 match(es). Installing ...
12:39:34:233 [22028] | INFO  | Redirecting IDXGISwapChain::SetFullscreenState(this = 000002805D99BBB0, Fullscreen = FALSE, pTarget = 0000000000000000) ...
12:39:35:425 [22028] | WARN  | Reference count for ID3D11Device1 object 000002805DE2F4C8 (000002805D7C3E90) is inconsistent (1).




I just guess that the hook fail somewhere between Reshare and dx11.dll while PSO2 Classic reset the dxgi device chain from dxgi factory interface.
Just after IDXGISwapChain::SetFullscreenState then crash, no anything like CreateDXGIFactory1 & CreateDXGIFactory2 is done.

Switching between PSO2 Base/Classic and PSO2 NGS would reset the whole graphic system with time (there is a moment of "hanging" and cursor spinning blue circle)



Log Name: Application
Source: Windows Error Reporting
Date: 26/12/2022 10:47:18 am
Event ID: 1001
Task Category: None
Level: Information
Keywords:
User:
Computer:
Description:
Fault bucket 1412546676813273888, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: pso2.exe
P2: 0.0.0.0
P3: 63915c51
P4: d3d11.dll
P5: 10.0.22621.608
P6: a6d4f418
P7: c0000005
P8: 000000000001e682
P9:
P10:

Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b56c9c2b-07bb-4df2-8422-4acaba8a72c6.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4489cc0b-0175-4334-9316-0974cea277bb.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.56136d78-ae38-466e-8e36-ea4add75dfcf.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.82448da2-7c1b-47bf-85e2-4236fff9aedb.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b7c2a4c0-a01a-4bd6-91e5-5b6df75b4358.tmp.xml

These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_pso2.exe_c7fe2d39d8a1c689f28520b92584a6a63d6764_59ceca0b_33b162c3-bd82-4198-b317-2756078c18cf

Analysis symbol:
Rechecking for solution: 0
Report Id: b4288ccf-fbf7-48d2-93fa-61f9e8b4d758
Report Status: 268435456
Hashed bucket: 0ad736443b47182ec39a5fb7f41d1b20
Cab Guid: 0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />
<EventID>1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2022-12-26T02:47:18.7894225Z" />
<EventRecordID>27532</EventRecordID>
<Correlation />
<Execution ProcessID="19360" ThreadID="13472" />
<Channel>Application</Channel>
<Computer></Computer>
<Security UserID="" />
</System>
<EventData>
<Data Name="Bucket">1412546676813273888</Data>
<Data Name="BucketType">4</Data>
<Data Name="EventName">APPCRASH</Data>
<Data Name="Response">Not available</Data>
<Data Name="CabId">0</Data>
<Data Name="P1">pso2.exe</Data>
<Data Name="P2">0.0.0.0</Data>
<Data Name="P3">63915c51</Data>
<Data Name="P4">d3d11.dll</Data>
<Data Name="P5">10.0.22621.608</Data>
<Data Name="P6">a6d4f418</Data>
<Data Name="P7">c0000005</Data>
<Data Name="P8">000000000001e682</Data>
<Data Name="P9">
</Data>
<Data Name="P10">
</Data>
<Data Name="AttachedFiles">
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b56c9c2b-07bb-4df2-8422-4acaba8a72c6.tmp.dmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.4489cc0b-0175-4334-9316-0974cea277bb.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.56136d78-ae38-466e-8e36-ea4add75dfcf.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.82448da2-7c1b-47bf-85e2-4236fff9aedb.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.b7c2a4c0-a01a-4bd6-91e5-5b6df75b4358.tmp.xml</Data>
<Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_pso2.exe_c7fe2d39d8a1c689f28520b92584a6a63d6764_59ceca0b_33b162c3-bd82-4198-b317-2756078c18cf</Data>
<Data Name="AnalysisSymbol">
</Data>
<Data Name="Rechecking">0</Data>
<Data Name="ReportId">b4288ccf-fbf7-48d2-93fa-61f9e8b4d758</Data>
<Data Name="ReportStatus">268435456</Data>
<Data Name="HashedBucket">0ad736443b47182ec39a5fb7f41d1b20</Data>
<Data Name="CabGuid">0</Data>
</EventData>
</Event>





 
Last edit: 2 years 9 months ago by nagatoyuki.

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  • crosire
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2 years 9 months ago #2 by crosire Replied by crosire on topic Phantasy Star Online 2 (Classic/Base) crashed since Reshade 5.0
Fixed in github.com/crosire/reshade/commit/6a62e8...209cdf2d7f0af0f0aeee .

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