ReShade no longer working with World of Warcraft Shadowlands prepatch
- user14
- Topic Author
It seems like the issue is with Nvidia video cards specifically on Windows 7 and 8.1; Windows 10 doesn't appear to be having this issue. If it's not working on Windows 10, try upgrading to Nvidia driver 456.71 or later if you haven't already. Another possible solution is to remove the _ptr_ folder in the WoW directory if you have it.
As of 12/22/2020, ReShade still isn't working with Windows 7. The only solution so far seems to be to upgrade to Windows 10 or use a dedicated Windows 10 partition/drive when loading up WoW.
I've been using ReShade in World of Warcraft since about 2017 without issue but the recent pre-expansion patch is causing some kind of incompatibility and I can't start up the application with it anymore. A web search didn't return much about this specifically so I thought I'd start a topic here to see if others have ran into this too.
I haven't updated ReShade at all until now so the previous version was at least 3 years old. Once the game patch was applied, I received a critical error (#132) which usually points to a set of cache files being corrupt or graphics card drivers needing to be updated so I tried both and many other solutions but it had no effect.
Eventually I found that dxgi.dll from the ReShade install was causing the problem. The game runs without issue when ReShade is uninstalled but it's too much of a visual downgrade for me without it. I updated my ReShade install to version 4.7.0 to try and resolve the problem but it returns a different error. Now, when I try to start the game up, the follow error message appears: "Your 3D accelerator card is not supported by World of Warcraft. For more information please see ..."
I tried setting it to directX 11, renaming dxgi.dll to d3d12.dll (returns error #132 again when this is tried), using Reshade versions 4.3 and 4.6, and a few other things without any luck. As soon as I remove ReShade or just dxgi.dll, everything works like normal. Does anyone have an idea as to what the issue could be?
My graphics card is a GeForce GTX 1070 with updated drivers on Windows 7 64 bit.
Please Log in or Create an account to join the conversation.
- Papito
Would love to get it working again. I had the graphics looking so darn good, now trying to play Shadowlands pre-patch is horrifying.
I at least wish you could remove all the damn "fog" in WoW including all the fuzzy bloom effects.
Why Blizz why! Just another way to ruin WoW even more.
Please Log in or Create an account to join the conversation.
- Shodan
Please Log in or Create an account to join the conversation.
- Talason
Please Log in or Create an account to join the conversation.
- Gundor
I had the problem, I uninstalled Ptr version (_ptr_ folder), cancelled auto BN re-installation. No longer problem. Reshade works fine :
Please Log in or Create an account to join the conversation.
- superman1297
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- superman1297
Please Log in or Create an account to join the conversation.
- theGreatZamboni
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- Shodan
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- user14
- Topic Author
Is everyone else also getting the "Your 3D accelerator card is not supported by World of Warcraft" error on startup or are some also seeing error #132? It seems like dxgi.dll is incompatible with the latest Wow.exe but I wonder if that depends on the video card or something else. We know it's working for some at least thanks to Gundor's screenshot above.
I'm also finding it hard to play without ReShade. The game looks so blurry and dated without it.
Please Log in or Create an account to join the conversation.
- Shodan
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- Rich
Please Log in or Create an account to join the conversation.
- Gundor
Nvidia Geforce 1070 with lastest DCH drivers : 456.71 with directX12.
WoW is installed on Nvme SSD.
Nothing else, no Nvidia bloatware stuff like telemetry and xperience shit. Just Drivers.
Here is my last dxi.log :
13:28:20:041 [00484] | INFO | Registering hooks for "user32.dll" ...
13:28:20:041 [00484] | INFO | > Libraries loaded.
13:28:20:041 [00484] | INFO | > Found 14 match(es). Installing ...
13:28:20:083 [00484] | INFO | Registering hooks for "ws2_32.dll" ...
13:28:20:083 [00484] | INFO | > Libraries loaded.
13:28:20:083 [00484] | INFO | > Found 8 match(es). Installing ...
13:28:20:118 [00484] | INFO | Registering hooks for "C:\Windows\system32\d2d1.dll" ...
13:28:20:118 [00484] | INFO | > Delayed.
13:28:20:118 [00484] | INFO | Registering hooks for "C:\Windows\system32\d3d9.dll" ...
13:28:20:119 [00484] | INFO | > Delayed.
13:28:20:119 [00484] | INFO | Registering hooks for "C:\Windows\system32\d3d10.dll" ...
13:28:20:119 [00484] | INFO | > Delayed.
13:28:20:119 [00484] | INFO | Registering hooks for "C:\Windows\system32\d3d10_1.dll" ...
13:28:20:119 [00484] | INFO | > Delayed.
13:28:20:119 [00484] | INFO | Registering hooks for "C:\Windows\system32\d3d11.dll" ...
13:28:20:119 [00484] | INFO | > Delayed.
13:28:20:119 [00484] | INFO | Registering hooks for "C:\Windows\system32\d3d12.dll" ...
13:28:20:119 [00484] | INFO | > Delayed.
13:28:20:119 [00484] | INFO | Registering hooks for "C:\Windows\system32\dxgi.dll" ...
13:28:20:119 [00484] | INFO | > Delayed until first call to an exported function.
13:28:20:119 [00484] | INFO | Registering hooks for "C:\Windows\system32\opengl32.dll" ...
13:28:20:119 [00484] | INFO | > Delayed.
13:28:20:119 [00484] | INFO | Initialized.
13:28:20:120 [00484] | INFO | Redirecting CreateDXGIFactory2(Flags = 0, riid = {50C83A1C-E072-4C48-87B0-3630FA36A6D0}, ppFactory = 00000299032E4DC0) ...
13:28:20:121 [00484] | INFO | Installing export hooks for "C:\Windows\system32\dxgi.dll" ...
13:28:20:121 [00484] | INFO | > Found 8 match(es). Installing ...
13:28:20:126 [00484] | INFO | Redirecting CreateDXGIFactory1(riid = {770AAE78-F26F-4DBA-A829-253C83D1B387}, ppFactory = 000000EA9351E0F0) ...
13:28:20:137 [00484] | INFO | Installing delayed hooks for "C:\Windows\system32\d3d11.dll" (Just loaded via LoadLibrary("d3d11.dll")) ...
13:28:20:137 [00484] | INFO | > Found 2 match(es). Installing ...
13:28:20:171 [00484] | INFO | Redirecting D3D11CreateDevice(pAdapter = 00000299011E7AA0, DriverType = 0, Software = 0000000000000000, Flags = 0x80, pFeatureLevels = 000000EA9351EBA0, FeatureLevels = 1, SDKVersion = 7, ppDevice = 000000EA9351EBD0, pFeatureLevel = 000000EA9351EC08, ppImmediateContext = 000000EA9351EBF8) ...
13:28:20:171 [00484] | INFO | > Passing on to D3D11CreateDeviceAndSwapChain:
13:28:20:171 [00484] | INFO | Redirecting D3D11CreateDeviceAndSwapChain(pAdapter = 00000299011E7AA0, DriverType = 0, Software = 0000000000000000, Flags = 0x80, pFeatureLevels = 000000EA9351EBA0, FeatureLevels = 1, SDKVersion = 7, pSwapChainDesc = 0000000000000000, ppSwapChain = 0000000000000000, ppDevice = 000000EA9351EBD0, pFeatureLevel = 000000EA9351EC08, ppImmediateContext = 000000EA9351EBF8) ...
13:28:20:259 [00484] | INFO | > Using feature level 0xb100.
13:28:20:260 [00484] | WARN | Reference count for IDXGIDevice1 object 000002991B43F260 is inconsistent.
13:28:20:260 [00484] | WARN | Reference count for ID3D11Device4 object 000002991B3EAAC0 is inconsistent.
13:28:20:273 [00484] | INFO | Redirecting CreateDXGIFactory2(Flags = 0x80000000, riid = {1BC6EA02-EF36-464F-BF0C-21CA39E5168A}, ppFactory = 000000EA9351E388) ...
13:28:20:278 [00484] | INFO | Installing delayed hooks for "C:\Windows\system32\d3d12.dll" (Just loaded via LoadLibrary("C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_feed726c6560f7a7\NvCamera\NvCameraAllowlisting64.dll")) ...
13:28:20:278 [00484] | INFO | > Found 7 match(es). Installing ...
13:28:20:382 [00484] | INFO | Redirecting CreateDXGIFactory(riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 000000EA9351E828) ...
13:28:20:382 [00484] | INFO | > Passing on to CreateDXGIFactory1:
13:28:20:382 [00484] | INFO | Redirecting CreateDXGIFactory1(riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 000000EA9351E828) ...
13:28:20:404 [00484] | INFO | Redirecting RegisterClassExW(lpWndClassEx = 000000EA9351F430 { GxWindowClass }) ...
13:28:20:415 [00484] | INFO | Redirecting D3D12CreateDevice(pAdapter = 000002991B2784C0, MinimumFeatureLevel = 0xb000, riid = {189819F1-1DB6-4B57-BE54-1821339B85F7}, ppDevice = 00007FF73F541740) ...
13:28:20:416 [00484] | INFO | Redirecting CreateDXGIFactory2(Flags = 0x80000000, riid = {1BC6EA02-EF36-464F-BF0C-21CA39E5168A}, ppFactory = 000000EA9351E608) ...
13:28:20:472 [00484] | INFO | Redirecting ID3D12Device::CreateCommandQueue(this = 000002991B4D5140, pDesc = 000000EA9351EE40, riid = {0EC870A6-5D7E-4C22-8CFC-5BAAE07616ED}, ppCommandQueue = 00007FF73F541790) ...
13:28:20:472 [00484] | INFO | > Dumping command queue description:
13:28:20:472 [00484] | INFO | +
+
+
13:28:20:472 [00484] | INFO | | Parameter | Value |
13:28:20:472 [00484] | INFO | +
+
+
13:28:20:472 [00484] | INFO | | Type | 0 |
13:28:20:472 [00484] | INFO | | Priority | 0 |
13:28:20:472 [00484] | INFO | | Flags | 0 |
13:28:20:472 [00484] | INFO | | NodeMask | 0 |
13:28:20:472 [00484] | INFO | +
+
+
13:28:20:510 [00484] | INFO | Redirecting ID3D12Device::CreateCommandQueue(this = 000002991B4D5140, pDesc = 000000EA9351EE40, riid = {0EC870A6-5D7E-4C22-8CFC-5BAAE07616ED}, ppCommandQueue = 00007FF73F5417E8) ...
13:28:20:510 [00484] | INFO | > Dumping command queue description:
13:28:20:510 [00484] | INFO | +
+
+
13:28:20:510 [00484] | INFO | | Parameter | Value |
13:28:20:510 [00484] | INFO | +
+
+
13:28:20:510 [00484] | INFO | | Type | 2 |
13:28:20:510 [00484] | INFO | | Priority | 0 |
13:28:20:510 [00484] | INFO | | Flags | 0 |
13:28:20:510 [00484] | INFO | | NodeMask | 0 |
13:28:20:510 [00484] | INFO | +
+
+
13:28:20:534 [00484] | INFO | Redirecting ID3D12Device::CreateCommandQueue(this = 000002991B4D5140, pDesc = 000000EA9351EE40, riid = {0EC870A6-5D7E-4C22-8CFC-5BAAE07616ED}, ppCommandQueue = 00007FF73F541840) ...
13:28:20:535 [00484] | INFO | > Dumping command queue description:
13:28:20:535 [00484] | INFO | +
+
+
13:28:20:535 [00484] | INFO | | Parameter | Value |
13:28:20:535 [00484] | INFO | +
+
+
13:28:20:535 [00484] | INFO | | Type | 3 |
13:28:20:535 [00484] | INFO | | Priority | 0 |
13:28:20:535 [00484] | INFO | | Flags | 0 |
13:28:20:535 [00484] | INFO | | NodeMask | 0 |
13:28:20:535 [00484] | INFO | +
+
+
13:28:20:548 [00484] | INFO | Redirecting CreateDXGIFactory(riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 000000EA9351ED68) ...
13:28:20:548 [00484] | INFO | > Passing on to CreateDXGIFactory1:
13:28:20:548 [00484] | INFO | Redirecting CreateDXGIFactory1(riid = {7B7166EC-21C7-44AE-B21A-C9AE321AE369}, ppFactory = 000000EA9351ED68) ...
13:28:20:934 [00484] | INFO | Redirecting IDXGIFactory2::CreateSwapChainForHwnd(this = 000002990121A110, pDevice = 000002991B6384B0, hWnd = 00000000000409A8, pDesc = 000000EA9351F2F0, pFullscreenDesc = 0000000000000000, pRestrictToOutput = 0000000000000000, ppSwapChain = 000000EA9351F350) ...
13:28:20:934 [00484] | INFO | > Dumping swap chain description:
13:28:20:934 [00484] | INFO | +
+
+
13:28:20:934 [00484] | INFO | | Parameter | Value |
13:28:20:934 [00484] | INFO | +
+
+
13:28:20:934 [00484] | INFO | | Width | 1920 |
13:28:20:934 [00484] | INFO | | Height | 1080 |
13:28:20:934 [00484] | INFO | | Format | 87 |
13:28:20:934 [00484] | INFO | | Stereo | FALSE |
13:28:20:934 [00484] | INFO | | SampleCount | 1 |
13:28:20:934 [00484] | INFO | | SampleQuality | 0 |
13:28:20:934 [00484] | INFO | | BufferUsage | 32 |
13:28:20:934 [00484] | INFO | | BufferCount | 3 |
13:28:20:934 [00484] | INFO | | Scaling | 0 |
13:28:20:934 [00484] | INFO | | SwapEffect | 4 |
13:28:20:934 [00484] | INFO | | AlphaMode | 0 |
13:28:20:934 [00484] | INFO | | Flags | 0x800 |
13:28:20:934 [00484] | INFO | +
+
+
13:28:21:406 [00484] | INFO | Running on NVIDIA GeForce GTX 1070 8GB
13:28:21:427 [00484] | INFO | Recreated runtime environment on runtime 0000029922A89CA0.
13:28:22:460 [13416] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\FilmGrain.fx".
13:28:22:460 [11928] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\Colourfulness.fx".
13:28:22:461 [01020] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\Vibrance.fx".
13:28:22:462 [05388] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\HQ4X.fx".
13:28:22:462 [08292] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\FilmicPass.fx".
13:28:22:462 [04688] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\LumaSharpen.fx".
13:28:22:465 [11928] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\FakeHDR.fx".
13:28:22:466 [13416] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\FilmGrain2.fx".
13:28:22:467 [05388] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\HSLShift.fx".
13:28:22:468 [11724] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\qUINT\qUINT_ssr.fx".
13:28:22:469 [01020] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\qUINT\qUINT_bloom.fx".
13:28:22:470 [08292] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\FineSharp.fx".
13:28:22:470 [06264] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\FXAA.fx".
13:28:22:471 [08212] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\AdaptiveSharpen.fx".
13:28:22:472 [07388] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\qUINT\qUINT_mxao.fx".
13:28:22:472 [03960] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\qUINT\qUINT_dof.fx".
13:28:22:473 [00484] | INFO | Redirecting CreateDXGIFactory2(Flags = 0x80000000, riid = {1BC6EA02-EF36-464F-BF0C-21CA39E5168A}, ppFactory = 000000EA9351ECE0) ...
13:28:22:475 [07388] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\qUINT\qUINT_sharp.fx".
13:28:22:475 [06264] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\HighPassSharpen.fx".
13:28:22:484 [08212] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\Clarity.fx".
13:28:22:484 [04688] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\SMAA.fx".
13:28:22:485 [03960] | INFO | Successfully loaded "F:\World of Warcraft\_retail_\reshade-shaders\Shaders\qUINT\qUINT_lightroom.fx".
13:28:23:062 [00484] | INFO | Loading image files for textures ...
13:50:01:770 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F62E3E0 is inconsistent.
13:50:01:770 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716DB70 is inconsistent.
13:50:01:771 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2EF0F0 is inconsistent.
13:50:01:771 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2D2A80 is inconsistent.
13:50:01:772 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2A8EB0 is inconsistent.
13:50:01:772 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716DD70 is inconsistent.
13:50:01:773 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716D6F0 is inconsistent.
13:50:01:774 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716CFF0 is inconsistent.
13:50:01:774 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716DDF0 is inconsistent.
13:50:01:775 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2D2300 is inconsistent.
13:50:01:776 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2D1700 is inconsistent.
13:50:01:776 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2D1D00 is inconsistent.
13:50:01:777 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299BB04D0E0 is inconsistent.
13:50:01:778 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299BB04D2E0 is inconsistent.
13:50:01:778 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716D7F0 is inconsistent.
13:50:01:779 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716D9F0 is inconsistent.
13:50:01:779 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993EDB7450 is inconsistent.
13:50:01:780 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993EDB1CB0 is inconsistent.
13:50:01:780 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993EDB1B30 is inconsistent.
13:50:01:782 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 0000029922AE46D0 is inconsistent.
13:50:01:822 [00484] | INFO | Destroyed runtime environment on runtime 0000029922A89CA0.
13:50:01:829 [00484] | WARN | Reference count for IDXGISwapChain3 object 0000029922911960 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002991B612B70 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993EDB1D30 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F62E360 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F62DD60 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716D770 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002993F2EEBF0 is inconsistent.
13:50:01:834 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 00000299F716D3F0 is inconsistent.
13:50:01:837 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002991B612D70 is inconsistent.
13:50:01:851 [00484] | WARN | Reference count for ID3D12GraphicsCommandList0 object 000002991B6124F0 is inconsistent.
13:50:01:898 [00484] | WARN | Reference count for ID3D12CommandQueue0 object 000002991B6384B0 is inconsistent.
13:50:01:904 [00484] | WARN | Reference count for ID3D12Device3 object 000002991B4D5140 is inconsistent.
13:50:02:305 [00484] | INFO | Exiting ...
13:50:02:305 [00484] | INFO | Uninstalling 47 hook(s) ...
13:50:02:329 [00484] | INFO | Finished exiting.
Please Log in or Create an account to join the conversation.
- Shodan
So, 456.71 with dx 12 works for me also.
Please Log in or Create an account to join the conversation.